This Privacy Policy describes how belleroselk.com (the “Site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase from the Site.

Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to “personal information” as any information that uniquely identifies an individual (including the information below). See the list below for more information on what personal information we collect and why.

Device information

Examples of personal information collected: web browser version, IP address, time zone, cookie information, sites or products you visit, search terms and how you interact with the site.
Purpose of collection: to load the site accurately for you and to carry out analyses of site use in order to optimize it.
Collection source: Automatically collected when you access our site using cookies, log files, web beacons, tags or pixels.
Disclosure for commercial purposes: shared with our subcontractor Shopify.
Order information

• Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), e-mail address and telephone number.
  Purpose of collection: to provide you with products or services in order to fulfill our contract, to process your payment information, to arrange shipping and provide you with invoices and/or order confirmations, to communicate with you, to review our orders for potential risks or fraud and, in accordance with the preferences you have shared with us, to provide you with information or advertising regarding our products or services.
  Source of collection: data collected from you.
  Disclosure for commercial purposes: shared with our subcontractor Shopify.Customer support information
  Purpose of collection: to provide customer support.
  Source of collection: collected from you.
  STORES IN THE USA/CANADA (TCPA/CTIA): Compliance text required
  
  
  MARKETING NOTIFICATIONS BY TEXT MESSAGE
  By subscribing to SMS notifications from Arlianz LLC, you agree to receive automated marketing SMS messages about our products and services to the phone number you provided when you registered, and that messages may be sent via a numbering system
• or other technology. The frequency of messages is recurrent. Consent is not a condition of purchase. Message and data rates may apply. Answer STOP, END, CANCEL, UNSUBSCRIBE or QUIT to unsubscribe and HELP for customer support. You may receive an additional text message confirming your decision to unsubscribe. You understand and agree that any attempt to unsubscribe by any means other than texting the above unsubscribe commands does not constitute a reasonable means of unsubscribing.
  
  EUROPEAN/INTERNATIONAL SHOPPING (GDPR): Compliance text required.

Terms and conditions for text messaging:
We use a text messaging platform, which is subject to the following terms and conditions. By agreeing to receive our messages and notifications by SMS, you accept these conditions.
By entering your phone number at checkout and making a purchase, subscribing via our subscription form or a keyword, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) and marketing offers via SMS. You acknowledge that consent is not a condition of purchase.
Your phone number, name and purchase information will be shared with our SMS platform “SMSBump Inc”, a European Union company with an office in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. When sending SMS messages, your telephone number will be transmitted to an SMS operator to ensure delivery.
If you wish to stop receiving marketing messages and SMS notifications, please STOP any mobile message we send you or use the unsubscribe link we provide in any of our messages. You understand and agree that alternative methods of unsubscribing, such as using other words or requests, will not be considered reasonable means of unsubscribing. Message and data rates may apply.
If you have any questions, please send the message “HELP” to the number that sent you the messages. You can also contact us for further information. If you wish to unsubscribe, please follow the procedures above.

 

 

Sharing personal information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above.

For example:

We use Shopify for our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
Nous pouvons partager vos personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we think may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en.You. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share with our advertising partners information about your use of the Site, your purchases and your interaction with our advertisements on other websites. We collect and share some of this information

information directly with our advertising partners and, in some cases, via cookies or other similar technologies (to which you may consent, depending on your location).
For more information on how targeted advertising works, please visit the Network Advertising Initiative (“NAI”) education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can refuse targeted advertising by taking the following steps

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous
• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

In addition, you may unsubscribe from certain of these services by visiting the Digital Advertising Alliance's unsubscribe portal at http://optout.aboutads.info/.

Use of personal information
We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed of new products, services and offers.

Legal basis

In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information on the following legal bases:

Your consent;
Performance of the contract between you and the site ;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;

Data retention

When you place an order on the site, we keep your personal information on file, unless you ask us to delete it. For more information on your right to erasure, please see “Your rights” below.

Automatic decision-making

If you reside in the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), where such decision-making has a legal effect on you or significantly affects you.

We do NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our subcontractor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary rejection list of IP addresses associated with repeatedly failed transactions. This list persists for a small number of hours.
Temporary denial of credit cards associated with refused IP addresses. This list is kept for a small number of days.
Your rights

GDPR

If you reside in the EEA, you have the right to access the personal information we hold about you, to port it to a new service and to request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the details below: support@belleroselk.com.

Your personal information will first be processed in Ireland, then transferred outside Europe for storage and further processing, including in Canada and the United States. For more information on GDPR compliance of data transfers, see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you reside in California, you have the right to access the personal information we hold about you (also known as the “right to know”), to port it to a new service and to request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us at support@belleroselk.com.

If you wish to designate an agent authorized to submit these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, social media or content cookies. Cookies enhance your browsing experience by enabling the website to remember your actions and preferences (such as login and region selection). This means you don't have to enter this information every time you return to the site or navigate from one page to another. Cookies also provide information on how visitors use the website, for example whether this is their first visit or whether they are frequent visitors.

We use the following cookies to optimize your experience on our site and to provide our services.
Cookies nécessaires au fonctionnement du magasin

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

Reporting and Analytics

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages
_orig_referrer	Track landing pages
_s	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.

 

The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they were downloaded to your device.

You can control and manage cookies in a number of ways. Please remember that deleting or blocking cookies may have a negative impact on your user experience and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept them through your browser controls, which are often found in your browser's “Tools” or “Preferences” menu. For more information on how to modify your browser settings or block, manage or filter cookies, you can consult your browser's help file or sites such as www.allaboutcookies.org.In addition, please note that blocking cookies may not completely prevent the way we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do not follow
Please note that since there is no industry consensus on how to respond to “Do Not Track” signals, we do not change our data collection and use practices when we detect such a signal from your browser.

Changes
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Contact
For more information about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by e-mail at support@belleroselk.com.

Last update: 28-10-2021

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority at support@belleroselk.com.